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Privacy Policy

Last updated: June 24, 2026

1. Who We Are

Silk Labs ("we", "us", or "our") is a digital solutions and automation agency. Our website is silk-labs.net. If you have any questions about this policy, contact us at support@silk-labs.net.

2. Information We Collect

We only collect information you voluntarily provide to us. This includes:

  • Your name and contact details when you reach out via our contact form or WhatsApp
  • Project details and messages you send us
  • Your email address if you initiate communication with us

We do not use cookies, analytics trackers, or any third-party tracking scripts on this website.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiries and project requests
  • Communicate with you about potential or ongoing work
  • Send you relevant updates if you have asked us to

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

Messages submitted through our contact terminal are transmitted to us directly via email. We do not store your submissions in any external database. We take reasonable technical and organisational measures to protect your data from unauthorised access or disclosure.

5. Third-Party Services

Our website is hosted on Vercel. Vercel may collect basic server logs (IP address, browser type, pages visited) as part of standard hosting infrastructure. Please refer to Vercel's Privacy Policy for details.

Our website links to our social media pages on Instagram and Facebook. If you visit those pages, their respective privacy policies apply.

6. Your Rights

You have the right to:

  • Request access to any personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to communication at any time

To exercise any of these rights, email us at support@silk-labs.net and we will respond within 7 business days.

7. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

For any privacy-related questions or requests: